Question 1

What is agentic AI development?

Accepted Answer

Agentic AI development means building software agents that can plan steps, use tools (CRM, email, databases, APIs), follow your policies, and complete multi-step work—with logging and human approval when needed. Pixetech designs, builds, and deploys these agents for support, sales, operations, and internal workflows—not one-off chat prompts.

Question 2

Who builds custom AI agents for businesses?

Accepted Answer

Pixetech builds production AI agents for startups and enterprises: customer support and sales agents, research and ops assistants, scheduling bots, and multi-agent workflows. We scope permissions, integrations, evaluation, and handover so your team owns the system after launch.

Question 3

What software development services does Pixetech offer?

Accepted Answer

Full-stack software development (websites, web apps, mobile apps, SaaS, APIs, cloud), plus AI layers: agents, automation, RAG/search, copilots, and enterprise integrations. We also modernize legacy systems and optimize AI cost, latency, and security.

Question 4

Do you only do AI, or full development too?

Accepted Answer

Both. We’re a development agency — custom websites, web apps, mobile apps, and digital products are core to what we ship. AI automation and agents are our differentiator: we use them to build faster and to make your product smarter, but we’re not an AI-only shop that skips engineering.

Question 5

What AI automation services do you offer?

Accepted Answer

Customer support automation, AI sales and lead qualification, workflow bots, document processing, RAG knowledge bases, and custom agents — often built into a website or app we develop for you, or integrated with tools you already use.

Question 6

What makes Pixetech an AI-focused agency?

Accepted Answer

We lead with AI in how we work and what we deliver — AI-paced development, automation in discovery, agents in production. But every project still gets senior engineers, typed code, tests, and a handover your team can run without us.

Question 7

How fast will we see ROI from AI automation?

Accepted Answer

Support and sales automation often show measurable impact within 4–8 weeks of launch — fewer tickets, faster response, more qualified leads. Workflow and document automation ROI depends on volume, but clients typically reclaim hours per employee within the first month. We define the metrics in discovery so you know what success looks like.

Question 8

Can you automate our existing tools (HubSpot, Zendesk, Slack, ERP)?

Accepted Answer

Yes. We integrate with HubSpot, Salesforce, Intercom, Zendesk, Slack, Teams, Notion, and custom APIs. Automation runs through your stack — creating tickets, updating CRM records, triggering webhooks — with audit logs and human approval steps where you need them.

Question 9

Can you connect our B2B and B2C channels?

Accepted Answer

Yes — it's one of our core strengths. We build unified platforms where dealer portals, wholesale ordering, and consumer storefronts share inventory, pricing, and fulfillment. The goal is maximum return across every channel, not siloed systems that fight each other.

Question 10

Do you work with industrial and operations teams?

Accepted Answer

Regularly. Fleet management, manufacturing dashboards, dispatch tools, field apps, and internal ops platforms — often with AI layers for anomaly detection, routing, and automated reporting. If your team still runs on spreadsheets and phone calls, we should talk.

Question 11

How long does a typical project take?

Accepted Answer

AI agent MVPs land in 3–5 weeks. B2B–B2C platform slices in 6–10 weeks. Full industrial system builds run 8–14 weeks. AI-paced delivery compresses timelines without cutting review — we give you a week-by-week plan in discovery.

Question 12

What does working with Pixetech cost?

Accepted Answer

Most projects fall between $15k and $100k depending on scope. AI automation sprints start around $18k. We quote after discovery, never before we understand the problem and the ROI case. No surprise invoices.

Question 13

Who actually builds my project?

Accepted Answer

The people on the discovery call. We don't hand off to a junior bench or offshore team. Your project team is named in the proposal — names, roles, and weekly availability.

Question 14

How do you handle communication and updates?

Accepted Answer

One shared Slack or Teams channel. A written update every Friday with what shipped, what's next, and anything blocking us. A staging link that's always current. No status meetings unless you ask for one.

Question 15

Do we own the code when it's done?

Accepted Answer

Yes. Full repo access from day one. You own the IP, the designs, the AI prompt templates, and the documentation. We write ADRs so your next engineer understands why things are built the way they are.

Question 16

What happens after launch?

Accepted Answer

Three options: a retainer for AI tuning and automation expansion, a clean handover with a workshop for your team, or ad-hoc support billed hourly. Most clients start with a 3-month retainer and taper off once their team is self-sufficient.

Question 17

We're not ready to commit yet. Can we talk?

Accepted Answer

Absolutely. Send us a note describing your operations, channels, and what you're trying to scale. We'll reply within one business day with an honest read — even if that read is 'you don't need us yet.' No pitch deck required.

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